Little Caesars Pizza - Middleton

Today was the third time the pizza came so late my family had already got an alternative dinner. Tonight we ordered the pizza, the website estimated 30-40min, at an hour I tried to call. It was corporate recordings and I could not connect with a realperson. We cooked dinner for the kids and the pizza showed up over two hours after we ordered it. My family will not beordering dominos again.

Ordered a small buffalo chicken pizza in the store. They said 30 minutes. I said okay. 30 minutes later, got the pizza and went home. Opened the pizza box and no buffalo sauce on the ?buffalo chicken? pizza. Tried to call and nobody answers. Called theentire way driving back to the place to see if they would have a new one ready with no answer on the phone at any time. Walkedin and told them what happened. They asked if I wanted a new one made. I said yes. They said 5 minutes. No ?thank you for yourpatience?, no ?sorry for the inconvenience and poor service?. Nothing. And still not answering the phone. Waited 15 minutes forthe 5 minute remake. Never got an apology.

I ordered a bread bowl pasta dish with simply just marinara and Parmesan cheese. It came with meat and I am a vegetarian. I called to see if I could get a refund on my account for it? the manager on duty told me he doesn?t know how to do that and I cancall him back tomorrow morning and they can make me the pasta then. I said I don?t want pasta for breakfast and he said I?dstill have to figure it out in the morning because his drivers all went home and he doesn?t know what he?s doing? I never haveissues with this location and I order often but this made no sense to me. Everything else in my order was great but the pastawas very disappointing as I haven?t eaten all day and nothings open anymore. It would?ve been better had I been reimbursed oreven apologized to.

I was pretty disappointed with the time to deliver, inaccurate pizza creation (they delivered something other than what we ordered) and the complete absence of our third item. The delivery man, John, was nice and polite, but why 40 minutes latewithout a call? We order 90 minutes in advance. I feel like I?ve been ripped off. I?ve called the university avenue store threetimes and no one answers. This is unprofessional!

Wish I could give 0 stars! 1 star is waaaayyyyyy too generous. First time dealing with this particular store. As such, I made multiple calls to this store (which took a very, very long time for them to answer) before making an order online. I needed ananswer to some questions about being tax exempt and how I can make sure this order wouldn 't be charged tax. The first call wentto a manager-in-training who didn 't know a thing, not being able to answer simple questions. In fact, she just hung up on mewhen I pressed the matter further (great attitude as a worker). Now I 'm angry. After calling back I reached someone differentand asked the same questions and was assured that the online interface could address my tax exempt issue. He told me somethingabout coupons and other discounts. I told him that that wasn 't my issue; it was an issue of being tax exempt, not a discount;two clearly different things. He again assured me the website could address the issue adequately. After trying to get moreclarity, I WAS HUNG UP ON AGAIN! So, armed with this solid knowledge, with trepidation, I went ahead and made the order online. Big mistake. Lo and behold, the tax exempt issue WAS NOT addressed in the coupons and other discounts section (imaginethat). I was brushed off with pat and totally wrong answers. It was clear that they just didn 't want to deal with me. You canbe sure I won 't be using this store again and I will make sure I tell as many people as I can about this truly awful purchasingexperience. Honestly, I have not felt like I 've been treated this badly as a customer more than a scant few other times. Ithink some better training at that store is in order. Not a good way to run a business. As other reviewers have lamented, Ishould have read the other reviews for this store. I suggest you do this. Many, many consistently bad reviews. Go to GlassNickel. They actually care about their customers.