Sonic Drive-in - Mesquite

I and my fiancée went here about a week ago and ordered breakfast, the night after we deceived our stomachs and could not stop using the bathroom, we both had to say in the ER for them, we both have the stomach flu in mind, we did not have a vehicle at the time so we can not catch a stomach flu in the house anyway. If you can go on the Sonic line, instead I would recommend something as this place where your food is disgusting and the staff do not keep their work area clean if you ever have a look inside. I will present a report to the health inspector and the city.

Bad customer service. I waited 20 minutes for a few drinks for which I had made an order in the app. You lie and say they are on the way with your order and the order is not even close to being pre. I broke in after 10 minutes and said I was waiting for my order. The guy said absolutely nothing. I buzzed back 5 minutes later and asked for my or a refund, said the girl, she would process my refund. I asked for a superior and a guy named Marcus came out, he said the drinks were secure the money on your card in 2-3 days, and gave me my entrance. Maybe if their workers don't run around with AirPods and constantly review their phones, they would be able to serve the customer in time. I went to the sound at 80 and belt line and got my drinks in less than 5 minutes and this includes the time I placed my order and the girl did not go to the car with AirPods in her ear check her phone.

I had problems at this Sonic, but Chris Hale took real good care me. He took care of my order quickly.

Josue was the best and friendliest employee I’ve met in a very long time. I will continue to come back just because of the service he provided tonight! Thank you so much Josue!

First, I want to give the gentleman working a 5 star review. He is working alone. Taking orders, cooking, bringing out to vehicles, and taking payments. Remarkable! The reason I am giving a 3 star review is because he is working alone with currently 11 cars in the lot waiting on food. Not his fault. Step it up management.