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Contribuiți la feedbackIf you're looking for slow, rude service, this place is for you!
Staff was an hour behind preparing orders. As a customer, when I inquired about waiting 45 minutes I was met with a sharp response from the barista. When I asked if I should expect “15 more minutes” she said, “hopefully.” When I asked if I can cancel the order, “she responded ‘I don’t know’.” Worst Starbucks experience I’ve ever had at a Starbucks.
Great people ! Store fronts Washington but you must enter via Marriott lobby open til 4pm
Being inside a hotel presents a few challenges. If you choose to be there and are short staffed, you’re going to have a few angry customers. My review is not about being short staffed, it’s about walking in twice after the rush and hearing employees yelling about the customers in front of the manager. I have certainly never experienced this at any other of the hundreds of Starbucks I have visited in the past. I’d start with a clean slate in this one.
Out of lemonade and chai at 6:30?? Waited in line for a good 20 mins and when I got to the front they were out of chai. The lady up front was rude and was unapologetic.