The Loop - Manitou Springs

This is definitely one of the best Mexican restaurants I have ever been to. Great food,great service

Come here to get punched in the face!I came here with some friends for Cinco de Mayoafter completing the incline. We sat down around 2:30pm and after 20 mins of waiting our server finally came by to take our order and we each ordered one margarita and a meal. (We understand it’s a holiday and they are busy, this wasn’t what upset us) The table next to us had about 10-12 people and were clearly very intoxicated. They were screaming, slamming drinks, banging on tables, and overall being extremely rowdy for a Sunday afternoon. We could not hold a conversation at our table because of the noise level. They continued to be served shots and margaritas. All tables in the room were visibly annoyed. Eventually a member of our party had enough and stepped in because the staff was not. She asked them to keep it down saying “you are not the only table in here”. They did not like that and proceeded to scream and threaten us with physical violence. Saying “this is going to end badly for you, we are from Ohio” No manager or server came by to address or de-escalate the situation. We continued to try to have a good time at our table, but they kept heckling us. Calling us names and throwing ice at our table. Eventually they paid and were ready to leave. As they were walking out they threw a full glass of water at everyone at our table. The situation quickly escalated and ended with a woman from their group punching several people in our party REPEATEDLY in the face. Staff stood by and watched. One member of our party was badly hurt. Not one person of the staff came by to see if he was okay or offer any aid. Eventually our server did come by and gave us 10% off our bill and a t-shirt for our troubles. We never saw a manager and paid over $300 for this experience. We are local and will never be back.

Our food was decent, and was brought out quickly. Our waitress was kind, but she had extremely long acrylic nails. Another waitress was standing by the bar brushing her hair. As someone who works in the food industry, I know that brushing your hair by food and wearing long fake nails does not follow food safety standards.

Disappointing experience at The Loop in Manitou Springs. Our server was incredibly inattentive, focusing more on one table than others, and even made a snarky remark that left us feeling unwelcome. Due to this poor service, we decided to take our business elsewhere. Needless to say, we won't be returning ?

I just feel like for the price it’s not what I would ever choose again. It was over $100 for two people. Each had a margarita (I’ve never paid this much for a marg.$15-20 a piece. but the reviews suggested it was a really good one but in my opinion not at all. The moljajete was pretty good and rice as well but queso, salsa, chips, and enchiladas were just ok. The chili con queso had a gritty texture, not your usual queso sauce. I guess it’s so pricey because downtown manitou is a touristy thing but ?? won’t be back.