Waitrose - Malvern Hills

The service at this restaurant is terrible. The menu options are limited because they are missing half of the ingredients due to delays in getting deliveries. The staff is rude and the management refuses to take responsibility or make any excuses. It is clear that they no longer value their customers like they used to.

Waitrose is essentially just like any other major supermarket. One thing I have noticed is that the fresh produce is often of lower quality, with avocados that are consistently hard and inedible and don't ripen at home, as well as inconsistent quality in apples. When it comes to fruit and vegetables, M&S is definitely the better choice.

I have complained to management several times about the area outside being very dirty. I was told it was being cleaned but nothing happens. Why not? Its a disgrace. All the way up from Graham Rd. And why have you stopped selling buttermilk?

To the rude security woman . I will not be visiting Malvern Waitrose again just becuase I was wearing a tracksuit she don’t need to follow me around . Thinking I was a chav . Very rude lady I left my trolly and walked out . She followed me staring at me outside . I felt very uncomfortable. I will not be using this store again obviously she has no people skills

For those who love food you pay a bit more but the range and quality of the products is excellent. Staff are knowledgeable and friendly