El Pollo Loco - Lynwood

Went like 2 days ago. The wait in the driveway is extremely long. When you get to the machine to order they ask you to wait to order lol idk if theres only one person working or what but we waited at least 5 minutes just to order. But when we got to the window to pay our food was handed to us very quickly. We waited longer to order than to get our food lol. When i got home i realized they gave me the wrong order. I ordered a tostada salad they gave me just a regular salad. Luckily the salad was actually really good but still wish i had the tostada salad. Food was delicious just 3 stars cause of the wait and wrong order.

Quality ans service were good. The restaurant was clean and I waited a few minutes to receive my order. I believe it's great value for the money.

Well it was a pleasure that I went that evening! I had a delicious meals, my first time trying Keto burrito ????yummy, also the costumer service ?????????????? was awesome... La muchacha! Very nice person, polite and didn't had to wait longer, chicken bomb???? everything is so delicious, I went today again, so I had no complains, yummy food and good price plus great service ???????? I do recommend this place, jus be patience is there's a line of waiting, sometimes and anywhere else we have to wait if we like something. Worth it the time! I guess ????????

This is one of the worst Pollo Locos I've been to. The staff is friendly for the most part sometimes they can be a little rude but not enough to really upset me. Their accuracy on orders is what needs the most work. My first time there I recieved my tostada salad container dirty with the juice from the frijoles. I let it slide because they were busy and things happen. The second time I ordered a Double Chicken Avocado Salad with no cheese and my salad has cheese and didn't have any avocado even though avocado is in the name. I ordered the same thing yesterday and this time the salad didn't have the corn or the pico de gallo. I feel like ive given them a lot of chances and now I would only consider going back if I'm a bit desperate for a salad.

Very bad customer service plus my order was not cook correctly which I order a family deal plus the chicken was not cook correctly... When I went back i still waited 15 minutes to get my order again and they were just ignoring me the entire time also including the Manager......