Philly Pretzel Factory - Lynbrook

So fresh so delicious always great customer service always hot and fresh my son loves your pretzels

The girl in the store was very nice and welcoming. My pretzels were raw inside. I also never went to a pretzel place where they charge you for mustard. I found this to be so strange. I can understand the fancy dips, but shouldn't mustard be standard with 3 pretzels.

Got cinnamon sugar and a hotdog pretzel and it was DELICIOUS. so soft and buttery! The place smells heavenly when you walk in. They also can make custom pretzel shapes for events and celebrations which is so creative and cute!

Ordered 50 individually wrapped pretzels for an early pick up. Didn't realize we only got 20. Called and spoke to a very pleasant person I think he name was Mike. The order write up look like 20 not 50. He apologized and said he would cook and deliver them as soon as possible. Within 30 min. they were delivered and he apologized again.

I placed an order via the Too Good to Go App and it was ready when we arrived. Everything was great and I'll definitely go back.