Phantom Loughborough

The venue not only failed to acknowledge our table reservation, but they were also safe and accommodating in resolving the issue. However, the kitchen was nearly closed, which was evident during our visit. The noise from the busy main road was unpleasant, and the outdoor area was dirty. Despite these setbacks, the quality of our meal was a pleasant surprise.

The venue failed to recognize our table reservation and was brusque and unhelpful in trying to resolve the issue. The kitchen was nearly closed, and it was evident that our presence was viewed as a nuisance. The outside tables were dirty, uncomfortable, and located on a busy main road.