Tupelo Honey Southern Kitchen

Food was excellent, as always, but our service was some of the worst I've had in a long time. It wasn't very busy but we had a reservation and we were sat right away. After waiting about 15 minutes with no one coming to the table for our drink order, we flagged down the hostess who told us she forgot to tell our server we were there. At that time, the hostess took our initial drink order and then never got our drinks, which was only water and a Diet Coke. Once our server finally came over, we ordered our food and a cocktail. I watched my cocktail sit at the bar for about 10 minutes before another server finally checked the ticket and brought it over. After we got our food, our server didn't stop back to check on us until well after we finished our meal and were waiting on the check. By the time she came over, we had been done eating for 15-20 minutes. We were never even asked for a refill on our waters. Our consolation was a comped appetizer, which was appreciated, but I wouldn't say it made up for the horrible service. We'll certainly eat at Tupelo Honey again but probably not this location.

We have always liked Tupelo Honey's food and eat at the one in Raleigh or Asheville several times a year. Never had bad service or a bad meal and most of the time both are excellent. Wife had salmon and I had mahi mahi last night and both were good. Highlight was the crispy fried potatoes.

Arrived for our reservation. Sounded and resembled a Chuck E Cheese or day care, children literally running around and noise level was similar to an energetic soccer game. We were seated after 2 attempts by the hostess who was dealing with a customer they evidently did not like their seating assignment; maybe noise or dampness from a recent rain storm...unsure. We were seated and initially the ambiance was great, very typical for TH. But service was sporadic and food was good not great. Then a party of 4 arrived and it was a mixture of them deciding who was going to sit where, next to who, followed by just generally loud speaking to the point of distracting. Not sure if this was a case of “first time they have gone some where to eat” or “they are just those people the have to be heard and are awkward”. All in all decent experience but not typical for TH.

Wonderful experience, excellent food, service and vibes. Our waiter went out of his way to make sure we had a great evening, highly recommend!

We always enjoy Tupelo, so when out-of-town friends wanted to meet for an early dinner, we were thrilled. We arrived at 4:30 and had the place to ourselves. Our server said that lunch had been slammed. They were out of ingredients for the espresso martini, but I tried a delicious alternative. (a special of the day that I've forgotten). My wife had the incomparable shrimp and grits, and our quests both enjoyed the honey dusted fried chicken. I tried the bourbon peppercorn glazed meatloaf with crispy brussels and rosemary parmesan crispy potatoes. All were delicious. Tupelo Honey is always a reliable choice.