El Pollo Loco - Las Vegas Strip

This location is my favorite because of the staff working here. Daniel (manager) always treats me with respect and always says hello, Ezequiel (cook) always super nice to me as well, Nineth at the registers too, and everyone else really.I always get good food, always fresh, always tasty.Definitely my favorite location because of the staff and the freshly cooked chicken.

Ordered a chicken burrito today. Asked for lettuce, rice, tomato. Got home and no chicken was on the burrito. Do I have to ask for CHICKEN on a chicken burrito? I would put no stars

I got my food at the drive thru. They place the good chickens on top of the burned ones.

Food was good, items were missing from online order. Had to drive back to get rest of order.

As a first time app user very disappointed with my “free” burrito with purchase first time rewards they act like I’m the problem because they couldn’t void an order to change an item. Don’t go here if you don’t want to feel downgraded.