Boston Pizza - Kitchener

Amazing service, food was great! Our server Brian even helped us get a spot in the shade for our baby when the place was busy. The atmosphere was really nice and the staff were very friendly and welcoming. We had the carnivore pizza and the tex fries, and they didn't dissapoint. We will definitely be back in the future!

Took my daughter here last Saturday to celebrate her 10th birthday with her two friends. I have no complaints about the service or food that night, both were great. However, the cleanliness and maintenance of the establishment is absolutely pathetic.There was garbage and food all over the carpet in the seating areas, it looked like it hadn't been cleaned in days (gross!)My daughter and her two friends used the washroom and they came back complaining there was toilet water (sewage) all over the floor. Completely unacceptable!Big screen tv's for bowling area are poorly maintained, the screens are all blue if you like lack of colour on tv. Like is the management and owners blind??????Fix the damn things!!!My daughter and girls played in the arcade and found many of them to be out of order. Again what gives??? Fix this stuff!!!Two days later she got badly sick. I can only imagine from what but can assume this place is a cess pool for germs and bacteria.To the owner: If you cant afford to PROPERLY maintain an establishment like this, then sell it and let someone who actually cares own it and run it. This will be the last time i visit. Stop being cheap and fix this place!!!!

The service was slow even though the restaurant was not busy. They served me an individual-sized pizza but charged me for a small. This experience was consistent with other negative reviews I have read recently. I do not recommend dining here.

We went here with my son's hockey team without reservations. They accommodated us in good time and the food was surprisingly great!The kids had a blast at the arcade. My only criticism is that when the kids went to claim their arcade prizes the people at the desk didn't tell them to keep their cards so they had to be repurchased.

Wow...my first review was great but not after I picked up my latest order. My wife waited 20 min longer then our already 30 min pick up time. They told her they were waiting on the kids spaghetti and meatball meal. The other food must have been made 20 min earlier because it was ice cold. The wing combo we ordered had 7 small chicken wings you would expect to get when you buy a box of frozen wings from zehrs. What a horrible experience from the poor service at the front desk to the quality of the food.. look how small these wings are. Very disappointing