Mcdonald's - Kissimmee

All going well until the server brought our food and then she tipped hot coffee on to a 3 year old and 11 year old. The 3 year got a free toy for the stress cause. Didn't even get any sort of refund.

The screens in the drive thru weren?t working. When the cashier asked me what I wanted I asked her to please wait because the screens weren?t working and we needed to look the menu up. She told me she knew but was impatient and constantly saying, ?Is that it? Is that it?? When I pulled up to her window, she told me the total and I asked her if it was for my order and I repeated my order to her. She rolled her eyes and replied, ?Don?t yo face match the picture on my screen.? I couldn?t see her screen so I wouldn?t know. McDonald?s sometimes messes up and charges me for someone else?s order so I was just confirming it. She was so rude and had an attitude the entire time. I pulled up to the next window and they asked me to pull forward and wait for my food. We waited about 5 minutes. The order was incorrect so I had to go back around and inside. I explained that they gave me the wrong order in drive thru. They rushed to give me my correct order which I wish they didn?t. When my kids and I opened our meals, they were soggy and runny. The taste was even worse. We took a couple of bites and had to throw everything away because it was undercooked. I?ve never had this experience with a McDonald?s before. This location is horrible.

Just visited this McDonald?s around 10am on 11/22/22. The only thing that seemed to work well for the location is the gentleman who was in the yellow vest. He was running around helping all the guests and was the only person up front who seemed to have any sense of kindness and customer service. Other staff, especially the lady who appeared to be the manager were rude and even flat out ignored customers who were waiting for assistance.

UPDATE: Just Don't Go Here. Drive a bit further to U.S. 27. Update 06/19/2022: Mobile Order: Curbside Pickup: 25 Minutes waiting outside. They forgot, 1 Happy Meal, Missing 2 Fries from 2 other Happy Meals. Only had 1 Apple Pie, when I ordered 6, (Replaced with sundaes). When I got home with it all. Found the missing cheeseburger from the missing Happy Meal. It was inside the 6 Piece Happy Meal...one of the two that was missing the fries. I just don't understand how this place is continuing to fail like this. Update 05/30/2022: They did it. Two pieces of cheese this time around. Update 05/17/2022: Take a look at the picture I posted of the Quarter Pounder. Do you see what is missing? No?...It is the second piece of cheese. Definitely not the end of the world but, still, how difficult is it to make the sandwich correctly. This occurred on May 6, 2022. Update 04/23/22: They are getting much worse. 30 Minutes in the drive thru. I used the mobile app. I ordered 3 Happy Meals, a Cheeseburger, a McDouble, and a large Dr. Pepper. I drove home to provide the food to my 3 children. The McDouble I ordered was not in the bag. Instead, it was a McChicken. I was unable to go back to the location due to having to stay with my children. Very disappointing. Do not go to this location. Update 8/3/21: They are getting better. Update 3/29/21: Wait time is insane. Drive thru tonight...30 minutes and counting. Cars just aren't moving. Something is happening or not happening inside.

Can 't believe this place. I 'm not sure if it 's the incompetence of the workers or the selfishness and greed of the owner. My fiance, my brother and I were coming home from a full day at Disney and needed a quick bite to eat. Nothing else was open so we stopped here. The line was long which was fine, but menu is what I have an issue with. Some kind of night menu bullcrap. They only have the most expensive options available, and the amount of options were slim too. They didn 't have mcdoubles or mcchickens available, but the crispy chicken and big Mac was there to buy. I even asked if the still had all the ingredients, thinking they were out, but nope they had everything, they just wouldn 't let anyone buy it. It 's nothing but a cash grab and to top it all off the cashier decided to be rude as well when I asked they even had. Unless you 're dying of starvation or have literally no other option, skip this mcdonalds for literally any other restaurant on the road.