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Contribuiți la feedbackAirports can be a tricky review. One trip every thing can be awesome and another trip it can be a nightmare with some rating in between the two.MSY has been pretty consistent in being a very good experience. Everyone that I have encountered has been kind and courteous including the businesses on sight.Having a band play in the lobby is a nice touch! Bathrooms are kept clean. All areas appear to be clean and organized.
Out of the many airport terminals that I’ve been to I have never seen one where are you going to the bathrooms and the windows you can see straight outside onto the ramp for all the aircraft and personnel are doing their job it’s a pretty cool site. However on the flipside one thing they didn’t think out is there when they built the terminal it’s completely filled with windows so is the sun is moving up or down and it’s not over the top of the airport you’re being scolded to death in the chairs by the intense sun coming in and through the windows of the terminal same thing if you go in the bathrooms with the mirrors; the sun is lighting the mirrors up to give you a nice tan as you’re in there trying to wash your hands. If you’re using rental cars at this airport make sure you plan a tremendous amount of extra time you have to take a tram from the new airport to the old airport to get to the rental car parking you need to add about 40 to 45 minutes to your journey to make sure you can get to where you need to go on time. And don’t forget as you pass through security café du monde has their beignets inside the terminal to eat at the same price as you would get it down in the French quarter.
Well organized and run airport. Lots of options for food in different terminals.Delta airlines check-in counter seems to open around 3:45am. Make note of that if you have a 5:30am flight and the airport prompts you to check your bags 2 hours prior to the flight.Most of the TSA employees were very friendly and helpful.Gift shops have lots of cute NOLA items.Also, if you have a very early flight, note that a lot of the food options will likely be closed at the time of entering your terminal area. It looks like a handful of them start opening up between 4am and 5am.
The updates they made to the airport are phenomenal (except for the entry roads leading up to the airport, but that’s for a different review lol). It’s SO nice and feels “luxury” as far as airports go. The design and architecture are both so modern and a lot of efficiencies were made in the way people enter, check bags, go through security, and board their planes. I travel a decent amount and would say it’s now in my top 3 favorite airports.
Love the wide, open areas of this airport's newer terminals. Thank you Cesar Pelli, may you rest-in-peace.The restaurant spaces looked very comfy and inviting. They make me want to arrive much earlier next time to try a couple.Oh and the bathrooms were the best airport bathrooms I've been to--and cleanest.I hope they move the rental car center to the new section because now you have to take a 15-minute bus ride. There were busses lined up and waiting, so catching a bus was quick.