Einstein Bros. Bagels - Isleta Pueblo

The taste is still good but the bagels are much thinner than before. Price has gone up significantly.

I ordered a turkey, avocado, bacon sandwich and 2 onion bagels. Einstein's is the only place in town where I've found onion bagels. The sandwich was bland in taste with no salt or dressing of any kind. I asked the person who took my order to cut the onion bagels and I found, a couple of days later, that they only cut them halfway. It was irritating because the guy never looked at me when I ordered. He was too busy talking to his colleague who was making the sandwich. The place was also pricey. Good parking.

I've always been a fan of the menu at Einstein Bros Bagels. Their selection is diverse and each item is a testament to their culinary expertise. The bagels, in particular, are a delight perfectly baked, delicious, and arguably some of the best I've had.However, my experiences have been marred by a few consistent issues. One of the most noticeable is their opening time. Despite the posted hours, the store often opens late, which can be quite inconvenient for early morning visits.Additionally, the customer service leaves much to be desired. The staff behind the register often seem unhappy and unenthusiastic, which unfortunately dampens the overall atmosphere of the place. A friendly interaction can go a long way in enhancing the dining experience, and this is an area where improvement is needed.Lastly, accuracy in order fulfillment has been a recurring problem. On multiple occasions, I've received incorrect orders, which is disappointing and frustrating.In conclusion, while Einstein Bros Bagels shines in its culinary offerings, there are significant areas of improvement in terms of service and operations. I hope to see positive changes in the future.

I have gone to this location for years! It is still one of the best in ABQ. Unfortunately the gal at the register is very unwelcoming. I’m super kind to employees but she seemed annoyed and in a rush. It was disheartening because this is my usual local spot and I enjoy spending time here. It took away from the experience and I’m hesitant to go back.

I was honestly disheartened by my experience. The lady at the register was very unwelcoming. No smile. Very straightforward. It’s clear she doesn’t like her job. Just by her attitude I don’t want to come here again. I was ready to pay with cash and she said they don’t take cash which is understandable) but there is a nicer tone to say things. Honestly this is the worst costumer service yet. I hope you guys hire better people