Butterscotch Cafe And Deli - Isipingo

Worst customer service ever. Why are they so rude?? 2 separate interactions with different staff have been unnecessarily hostile. It adds a bad taste to the whole experience of simply ordering a coffee.

I called to enquire about their instagram post, the first lady I spoke to was clueless about the ginger bread building and she ask someone close by they were clueless too and she then said she she go ask someone else somewhere, grreat!… I asked her to call me back and she took my number… An hour later I called again then the next lady I spoke too knew something ginger bread man, woman and house but she was impatient and rude. She kept in explaining something else(ginger bread man, woman and … – show

Arrogant staff with average coffee. One would think the employees own the store in the manner they speak to people. I wouldn't go back even if the coffee and cakes were free. If you're the owner and you're reading this, fire your staff and hire new ones which are given training on customer service.

As far as I'm concerned this is the best service I've got in a long time. Ningi was delightful to deal with! Been there yesterday for the first time (29th of October 2022). Great bakes!!!! Will definitely be a regular here

Terrible Service!!! The lady by the name of Ningi Zwane was so rude. When I wanted to order a small Hot Chocolate she told us that they only make only large and was very rude about it yet they still made me a small one. This lady needs to get manners and needs to learn how to talk to customers!!! When we said that we were shocked to receive such terrible service she just said “this is the first time I’ve heard that “and when we informed her that we regularly come there she rudely just said “ … – show