Krystal - Irondale

New bigger and tastier Chik is great. Girl in the window was very nice to me and apologized for the waiting period.

This crystal sometimes has problems, but that wasn't one of them... Driving through was fast and efficient and these small hot places were all they should be.... Well, I miss the classic crystal friars, the broken frits they use now are better

At 9:30 p.m., a woman had a whole conversation with her staff. I sat for about 30 minutes and said hello hallo and no employee said something. Many customers have gone. I thought they closed at midnight, so why they didn't hire people.

Two nights in a row, this Krystal cancelled our Uber Eats orders over an hour after their placement! They refuse to answer the phone, refuse to communicate with the delivery service people, and still take orders. It is not fair to treat either the customers OR DoorDash and Uber Eats drivers to us as our time does not matter. This is a completely unacceptable way of doing business. It's like they're trying to screw people up? in the world or something.

I am not sure if this is a location issue. The food was great but I downloaded the app and used the new app discount. Receipt showed the total with the 25% discount HOWEVER my cc was charged the TOTAL amount before the discount! Unfortunately I did not save my receipt