Dunkin' - Indio

The best coffee!! I love their coffee better than popular coffee houses and their service was acceptable.

This place is so slow. 20 minutes for 2 coffees and a hot chocolate. Not crowded at all. Tried it twice and slow both times.

Ok good news, bad news...The good news is I had a cold brew and it was perfect. Not too strong or watery, drinkable black, which is pretty unusual. More good news includes the hash browns, which were perfectly crisp on the outside and not overly salty, probably for the first time in five or six visits. And then the bad news: My husband ordered his sandwich on an everything bagel and got a plain one instead. I asked for no cheese on mine, but ended up with cheese anyway. Yes, that 's right. Both sandwiches were made incorrectly.Then there 's the app. Now, I know employees don 't have any control over the app, but why would it offer to give me the reward of 3 munchkins if there is no key for that on the register? The server said, We can only sell 5 of those, not 3, so there 's no way I can take that reward. So I end up buying 5 instead of getting 3 for free, and hoping that I 'll be able to find another Dunkin that 'll accept the QR code for the 3. Who knows if that 'll happen the points have already been subtracted off my total. Ok. I 'm fussing over free stuff, I know, but this speaks to disorganization in the company 's policy, and can create confusion in customers (which often manifests itself as irritation when there 's a line) which can 't be good for business.

Sat in line for 15 minutes for who knows what reason. Finally got up to the window and there was no hello no nothing so we decided just to drive off and not give them any of our hard-earned money. Whatever is going onWith the store it obviously is losing money and not working.

The service here is very terrible, they keep forgetting to put the items we ask for on our order and have signs out for drinks they never carry. The coffee is always over iced way over it is intended to, and the interior looks terrible, and very gross. Their frozen drink machine hasn't worked in over a month and they are doing nothing to fix it obviously manager is NOT managing. Don't Ever come here.