Starbucks - Houston

The staff at this restaurant are consistently friendly and attentive. They greet me by name and remember my order without fail. Even during busy periods, they are efficient and attentive when preparing drinks and ensuring that customers are happy. This is my favorite spot to stop at on my way to work.

The person who took my order was somewhat impolite and I didn't appreciate their attitude.

I was outside when a woman approached me and told me I couldn't vape. I tried to explain that I was outside, not inside, and to mind her own business.

I’ve been here several times recently, and the coffee is only lukewarm in the afternoon

I ordered a drink extra hot and was told that is 180° and they can 't push it as many other locations do. Totally fine. However, when I got my drink (as delicious as it was , it was nowhere near anyone 's definition of extra hot. I order from this location several times a month as well as from 2 others in the area, so I feel confident in this statement. I nicely asked for it to be made hotter. The batista at the window barely acknowledged me, then gave my drink to another barista. I got my drink back pretty quickly (I know they are supposed to remake, but honestly I feel bad about that so I normally ask if they can just heat it more...am always told no. This time she didn 't give me a chance to say anything beyond I 'm sorry, but it 's not extra hot. . She pretty much gave me the drink and was gone. Did tell me no stir sticks when I asked. Not rude exactly but definitely no customer service. This location as well as the others I frequent are usually staffed with friendly baristas. They say sorry if it 's not right, offer to remake a drink if needed, a d check to make sure the remade drink is acceptable. All that was lacking.