Clayton Silver Springs - Hollyhill

We are currently staying here. This has been our go to hotel for probably 20 years. This is our third night, and have used the bar to meet up with family. Having told the bar staff that it was very cold in the bar if could they put the heating on. We were told it's on a timer and they could do nothing. This is our third night in the bar. Still no heating on. 10 people in our party wearing coats sat in the bar. 2 tables with 4 people on wearing coats. And a6 table with 2 people on. Me wife has said after making a complaint after our first night said she will never stay here again. We are going to ask why we had no heating in the bar again tonight. Our last night will be tomorrow. Let's hope the heating is going to be on tomorrow. If its not we will go somewhere else. Disappointed Rooms: Rooms we have had have always been good. Rooms: 4 Service: 2 Location: 4 Hotel highlights: Great value

The Young staff are absolutely lovely, however the older staff and security are consistently rude in the event hall.

We opted for the upgrade to the family suite which was a lovely room upon arrival and a nice amount of space for 2 adults and 2 young children however there was no hot water in the taps/bath for the duration of our stay. There was a double sink in the bathroom and one of the hot taps didn’t work at all. A maintenance guy did come and check this out on our 2nd day after we rang reception and agreed there was an issue with the bath, he managed to get the shower to hot water after a good few minutes of letting water run. We didn’t hear anything back after this. The next morning however there was no hot water in the shower and we had to settle for a little warmer than cold. Some of the stations on the telly had signal issues so were unwatchable. Overall, wasn’t really worth the €70 upgrade. The service in the bar was a little slow especially when waiting on food, again with 2 small children and being a child friendly hotel, would have expected this to be a lot more efficient. Breakfast was really nice and staff were friendly. A little annoying that we had to pay €15 extra to use the swimming pool considering we paid for an upgrade. Also only 1 lift working so there was a bit of a wait each time Overall was nice stay with some things that let it down. Good location Rooms: 2 Service: 3 Location: 4 Hotel highlights: Kid-friendly

It's a few years since I last visited. It looks tired and needs an upgrade. The morning I was there for a meeting it was quiet. Overall only average. Rooms: 3 Service: 3 Location: 4 Hotel highlights: Quiet

Had Sunday lunch I was there with 3 of my friends had roast beef asked for horseradish sauce the waitres looked at us if it was a foren object went to the kitchen and came back no didn't have same beef was cold didn't make a fuss