Jj Winns Lounge - Holiday City

Let me start by saying this is the only negative review I have ever written for a business. Last night my friend and I went out for dinner/drinks at JJ Winns and we knew live music would be playing in the bar. We ordered our meals and waited for an hour to get our food. The waitress was good and very apologetic for the wait, we really were not terribly upset with the wait because we planned to stay and listen to the music for awhile anyway. When cutting into my meat I noticed it was undercooked and I had requested well done. The waitress graciously took it back to the kitchen for more cooking. About 5min later my meal comes back out and was still blood red in the middle. I shared with the waitress that I had been to this restaurant a couple years ago and had a long wait and similar issues at that time. She asked, if I would like to speak to the owner, I said, Sure, thinking if I was the business owner I would appreciate feedback from customers. When the busineess owner (Josh Fiser) came to my table I began to speak and said, I was here when Josh interrupted me and said, What is the problem? I then began to speak again and he interrupted me again by saying, I said, what is the problem? At this time his body language and glare were very intimidating. I finally just showed him my plate, he asked if I wanted it taken off my bill and I said, yes. He then took my plate turned around and walked away without saying another word. I rarely complain or give feedback at a restaurant and if I do it is in a respectful manner because most businesses really do try to provide good customer service and care about their customers. I was so disgusted by how Josh spoke to me in a condensending and very intimidating manner, I have never been treated that way by anyone in any segment of the service industry in 50 years. I would not recommend this restaurant to anyone, as unfortunately this small business owner does not respect his customers as reflected in his words and actions last night.

The food was delicious! The service was good considering that they were short staffed. We reserved a table which was waiting for us when we arrived.

Great place to eat. Food is awesome, people are super nice. Ate here many times and always fantastic!

Food saved the night on this one! It was a bit of a wait and a bit noisy, but it was a dinner.

Everything here is great, if you can afford it. Parking: 20+ spots, got here in a rush so I wasn't counting.