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Contribuiți la feedbackPicture this a college formal where the stars of the night weren't the students but the staff! I had come to capture the event but was blown away by the fantastic service provided by the staff. From the moment I arrived and struggled with my heavy camera box, they were on it like a hawk, making sure both the guests and I felt welcomed and taken care of.And that wasn't all when I mentioned I had a long drive ahead of me and was planning to skip dinner to avoid getting drowsy, they went above and beyond by offering me a meal to take on the road. Talk about service with a smile!Throughout the night, the staff worked like a well oiled machine, leaving me wondering if they had some secret training. They were efficient, professional, and seemed to be everywhere at once but never once got in the way of the festivities. It was as if they were ninjas, silently and expertly making sure everything ran smoothly.Even at the end of the night, when partygoers were reluctant to leave, the staff managed to clean up and reset the room without causing any disruptions. Honestly, I didn't see a single manager or supervisor all night, but it didn't matter because the staff didn't need them they were that good!Thanks to the incredible service provided by the staff, my job of capturing the event was a breeze. They made the night unforgettable, and I look forward to working here again.
Recently, I got married at Patrizia’s. Tony, Sal and the patrizias team made our wedding day so beautiful and special. From the decor and all the way to dessert was wonderful. I have no pics of the food, but everything was delicious! Our favorite app were those baked clams! We could’ve eaten an entire tray of them lol. From the moment we stepped foot inside patrizias doors, we were treated like family.
Weekly customer....Ordered the chicken tecscono. All I asked was for mozzarella instead of broccoli Rabe. Never again. Guy behind the counter was extremely disrespectful to the girl at the register.
Great food, great atmosphere, good happy hour prices, and very friendly and nice bartender Alexandra.I had lobster ravioli and tuna tartar and it was delicious
Please think twice before booking your party at Patrizia’s of Long Island in Hicksville. The restaurant manager Tony was quick to blame his female staff members (who were not available to defend themselves) for booking our party incorrectly.Our party was booked months in advance we were told we could have a section of the new party room. We were also given a separate menu to chose the food. A month before the party, we met with the restaurant manager, Tony, to confirm the food and notify we had a guest who was gluten free. The original menu we were given was taken out of our hands and we were being told he had no idea why his female staff member told us these things. He then forced the regular restaurant menu with the higher prices on us, promising us everything would be great.Fast forward a month later to the day of our party everthing started out okay with the exception of our food being rushed out to us. Then I noticed a large party lining up outside of the restaurant. As soon as I saw this we were being pushed out. We had booked paid for our table from 12:30pm to 3:30pm. I looked at my watch it was just turning to 3pm when I noticed the waiters were cleaning our table clothes off and rushing my guests out. Tony was rushing to get our billed paid up too. One of my guests was asked to get up because the waiter wanted to clean the table. As this was happening they started seating this large party before we even had the chance to leave.We brought in our own specialty cupcakes as thank you’s to our guests and not only was the wait staff helping themselves to them, I saw Tony sneaking one himself. They were not given permission to take any especially since not all of our guests were given the opportunity to take one. A waiter was confronted for taking one and they said they were told they could take a one.What I realized, we were knowingly pushed out of the private room because a larger part booked after us. Another similar size party was booked for 3pm they intentionally pushed us out before our time was done. There were other large tables available to be taken, why push us out? Obviously, the larger the party, the more important you are to Tony.When we confronted Tony, he again blamed his female staff members (who again were no where to be found) for the mismanagement of our party… how convenient. Last I checked you are the manger and you are responsible for your staff.By the way my gluten free guest had a significant reaction because her “gluten free pasta” was clearly not prepared safely for her, despite being told they could accommodate her. If you can’t safely prepare the food just don’t offer to do it.