A&w - Hanna

We were passing through on our way home from Calgary to Saskatoon. Very hungry. Approximately 6:20 (6:10 -6.30 maybe) on Tuesday Aug 22. The staff would know and the register would show.Ordered an Uncle Burger, the new Spicy Dill burger and onion rings.Got back on the highway and after eating the onion rings together, we went in the bag for our 2 burgers only to discover the uncle burger ONLY.VERY UPSET!!! No time to turn around.We would like a coupon refund!!!!Contact your staff and review the receipt of payment.

Ever since they replaced the entire A&W staff months ago this place has been absolutely ABYSMAL! I’ve been here maybe 12 times since and they’ve gotten my order right 3 times. As soon as you pull up to the drive thru they tell you to wait, sometimes for 5+ minutes, whether it’s busy or not. When ordering they will not actually listen to your order and will repeatedly cut you off as you’re trying to order so good luck getting a correct order. Do you want straws, utensils, etc? Better ask for them to be put in the bag every time. This job isn’t hard, there are no excuses, these workers suck, this is the worst A&W I’ve ever been to, and I’m not exaggerating, I never write reviews but this place sucks so bad I had to finally say something.

Good food as always at A &W, however eating in the restaurant was not a pleasant experience. Staff were talking continually at megahorn volume, recommend drive through only for this location!!!!

My best food stops every time we went for a long drive.

We were in the drive thru waiting to order for 5 minutes, waited at the window for 20 minutes. We ordered a burger with nothing on it. Two milkshakes. A burger with no sauce. Chicken strips. And 3 fries. In the first bag we got a plain burger two fries and chicken strips. We asked about the other burger and fries and had to wait another 7 minutes when we were running late for class. In the second bag we got a plain burger when we had asked for a burger with no sauce, and chicken strips. Bich where are my fries. My love for a&w has gone down the drain.