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Contribuiți la feedbackThe room was fine. We stayed in a suite. Everything is really dated, but it was clean and serviceable. I am giving one star for two reasons: 1. When we checked in at the front desk, we were told there is an unadvertised additional $15 service/resort fee that we were charged on top of the rate that we'd already paid. This appears nowhere on the website. A bait and switch like this is against the law (or should be). 2. The hotel requires that guests strip their own linens (sheets/pillowcases/blankets) and towels, and take out their garbage at the conclusion of the stay. We were told about this directly after the extra fee, which I had to at least smile at. I've never had to do this at any AirBNB I've stayed at, much less a reputable hotel. Yes, it's extra labor for the hotel to do that themselves, but pushing this onto guests is a horrible experience. Why am I paying $600 tax for two nights in a hotel when I'm getting nickel-and-dimed while being treated like an employee?
The front desk could not give directions from 2miles away...there is no signage on the main road,and we drove by it twice because they didn't say it was across the road from Patrick's Pub, a well lit restaurant...Then the TV didn't work and they refused to change the room when the hotel has about 20% capicity. The room is dated, and right near an airport,if you like the sound of planes...to top it off,they had the nerve to add a $10 fee, after the room had been paid for,and couldn't explain what it was for. AVOID THIS PLACE!!!! George Barrett
This hotel is our favorite place to stay when attending a concert. It's in the perfect location, it's super clean, and we love the amenities. We love the beach access too, when the weather cooperates!
I have to agree that staff was friendly, but establishment was old, dated, and the mold smell was overwhelming. The bathroom was an adventure with an angled toilet that rocked to and fro into the wall while in use. The residue on the floor was hazardously slippery just hope it was soap!
We 'walked in ' without reservations during Laconia Motorcycle Rally Week, looking to stay either one, two or three nights. Staff worked OT with us juggling options and rates with what they had available during this peek week. We stayed two nights. The room was SUPER clean and friendly staff, from the front desk, housekeeping, breakfast area, and owner manager Frank and Facilities manager, Ray ! Great location . . . Highly recommend this Fireside Inn !