Holiday Inn Plaza La Chaudiere

The hotel is clean, modern, and in a great location. The beautiful grounds include a patio/garden area outdoors. The room was bigger than expected and well-appointed. It had all the promised amenities. The service was bilingual, helpful, and accommodating, though some staff seemed to have difficulties with English. The gluten-free sandwiches were tasty.

This restaurant is fantastic! It is located close to Ottawa, but also provides a peaceful escape from the hustle and bustle of the city. The staff is excellent; even when I gave them a hard time about parking, they remained patient and understanding. I apologized once I realized my mistake, and they were very gracious about it. The rooms are immaculate and comfortable. I thoroughly enjoyed my stay at this property and had a great night's sleep.

To be honest, the rooms are affordable but just okay. On the other hand, the service is great. The staff are super friendly and helpful. The best feature here is probably the pool, whirlpool, sauna and mini gym. Everything is functional and we'll maintained. The yearly membership works out to about fifty bucks a month. Had such a relaxing time.

Hotel is very clean and well kept. Rooms are well maintained and clean Bathrooms. Parking is not free though and is managed by a third party company but has internal access to the parking levels from the lobby. Higher floor will have a good view but other than the dam on Lake Ontario, there's not much to view.

The Hotel and staff are very nice. The rooms are great and clean. The restaurant is providing customized buffets, which is very gracious and appreciated, but the tone and attitude are frustrating to deal with. Most of these people have lost their home and belongings and they are exhausted as they are working and traveling to their homes every evening. Therefore, they should not be avoiding the restaurant that the Red-Cross is paying to feed them. Not all staff at the restaurant are this way, but being treated or segregated from the regular customers does not feel very welcoming. There are no options to order food from a menu or to your room or prepare for work lunches. When a gentleman working the night shift asked for supper food he was given a takeout container and directed to the soup and salad bar. The other hotels let you order food and charge it to the room, reconciling the bill at the end of your stay.