The Coffee Bean Tea Leaf - Fullerton

I made a mobile order for 2 drinks. Once I left I noticed one of the drinks didn't have the lid on right, after it spilled some. On the way home it kept spilling bc they PUT THE WRONG SIZE LID. ruined my drinks

The service here is horrible, all the staff cares about is making sure the shop is restocked instead of helping the customers out. I waited an extra 10 minutes for my bagel to be cooked because the supervisor (Stephanie) wanted to sit off to the side and restock cookies after giving the only other girl on register 5 other task to do and still had her make my bagel after then proceeded to go on break then made her own food items then asked if I needed help with anything.

Waited over 20 minutes for a coffee and 4 people/customers in the store. I won't be coming back here.

Nice place good food and your ice coffee good my family and friends and myself we like your food and drinks and coffee we be back soon

Totally defeats the purpose of ordering ahead when it takes the staff forever to greet you and hand your order to you. This has happened now every morning I’ve visited this location, regardless of if there’s a line or the place is empty. The morning staff is less than friendly and feels like no one wants to be there. I wouldn’t waste my time here, there’s tons of other coffee shops in the area with way better service.