Potbelly - Fredericksburg

Pretty unfriendly person making the sandwhich and could tell didn’t assemble it with care, ended up with a full bite of all the blue cheese from the roast beef sandwich because she didn’t take the time to spread it out. The details matter

Great sandwich just wished the customer service matched. Brought the family here about 35 minutes before closing and the staff looked irritated we showed up. They had already quit before we walked in. They were sweeping when we walked in and made us wait a few minutes before they helped us. Very unprofessional and terrible customer service. The customer should never feel they are inconveniencing an employee by there presence. They looked irritated because we were there not because we asked for a ridiculous custom order...just because we showed up 35 minutes before they were closing. Not getting off work...just closing the doors to the public which I'm sure there are operational procedures that must be followed for cleanliness, food safety, and closing out your till. Liked the food but the service was very off putting and don't think I will be back. As we were leaving, we could hear one of them complaining about an online pickup order coming in. That's a scary thought and hope there wasn't any shenanigan sauce put on that sandwich.

Great sandwich just wished the customer service matched. Brought the family here about 35 minutes before closing and the staff looked irritated we showed up. They had already quit before we walked in. They were sweeping when we walked in and made us wait a few minutes before they helped us. Very unprofessional and terrible customer service. The customer should never feel they are inconveniencing an employee by there presence. They looked irritated because we were there not because we asked for a ridiculous custom order...just because we showed up 35 minutes before they were closing. Not getting off work...just closing the doors to the public which I'm sure there are operational procedures that must be followed for cleanliness, food safety, and closing out your till. Liked the food but the service was very off putting and don't think I will be back. As we were leaving, we could hear one of them complaining about an online pickup order coming in. That's a scary thought and hope there wasn't any shenanigan sauce put on that sandwich.

Got home with order and the toppings on every one of our 4 subs ordered were mixed up and incorrect. As a result kids would not eat there subs and we (parents) had to end up cooking for them. Waste of time and money if you don't get what you order. Do not recommend at all for the over $50 spent.

Great grilled chicken, cheddar and bacon shortie today with their delicious chili and smooth chocolate shake. Yummers! The freshest ingredients always make their meals tasty.