Einstein Bros. Bagels - Franklin

This place does not even have a few bagels when they buy the dozen. So I had to take a star out.

BEWARE! My husband and I who served this country came today for the Veterans Day special that they were offering all over the Internet and instead we were greeted with an extremely rude inappropriate elderly woman who claimed to be the manager- after letting us know she would honor the special she had us wait in line for 20 minutes then when we got up to get our order she changed her mind. When asked why -she was extremely rude and inappropriate, and as we left with our family she screamed obscenities out the window. We are currently working with corporate on remedying this , highly recommend staying clear of this location!

2nd time trying to eat here thinking first experience was just bad luck. ? terrible quality meats and the sandwich’s are barely even heated. Worse than dollar general brand deli meats. Bruegger's bagels in Brentwood blows this out of the water.

Love this Einstein’s! Such quick service and staff is super kind. Sad they often don’t have my Asiago bagels at lunch time though!!

I received rotten eggs on my sandwich. I see that someone noticed similar black spots on their sandwich and expressed concerns about it. The black spots felt a bit slimy when I touched them; they’re definitely NOT pepper. The yolk was also really discolored, and had a dark black tint to it. I was pretty far away by the time I noticed, and didn’t think it’d be worth the trip back due to the rudeness I encountered there while ordering in the first place. I know COVID has been rough for this sector, but there’s no excuse for serving food that is visually rotten.