Starbucks Coffee - Framingham

The restaurant definitely needs more seating—there were only four tables and no waiting area where you could enjoy a drink. Additionally, the bakery display was quite disorganized, and nothing appeared to be fresh. They could really use some assistance to improve the situation.

I am not satisfied with this location. I've been using the mobile app to place my orders, but the last few times, they claimed my mobile order didn't go through, even though I chose this place because it's the closest to me. They really need to fix their system. I can't afford to be late for work just trying to grab breakfast and coffee anymore.

This place as extremely understaffed. I received food items, but still waited on my drink for 40 minutes since the time I placed the order on mobile app. The stuff wasn't able to help other than mentioning that I'm waiting on my drink which I already knew myself. When I was finally helped, I heard no sorry and wasn't given $4 card usually given at other Starbucks locations when the mistake is made.

Came here on a Saturday morning and they were slammed. The staff was very hospitable and even helped to correct an order without skipping a beat. Only saw two employees working and they needed a super star barista badge. Really glad I chose this location over the others, staff was amazing!

It?s just a moment in time ? just one hand reaching over the counter to present a cup to another outstretched hand. But it?s a connection... We make sure everything we do honors that connection ? from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. From our beginnings as a single store over forty years ago, in every place that we?ve been, and every place that we touch, we've tried to make it a little better than we found it.