Chicken Express - Fort Worth

The experience was far from satisfactory. I waited 35 minutes and saw eight cars ahead of me before the manager informed me that they were in the middle of a shift change. When I asked for the corporate number, I was told that the owner was unavailable and they couldn’t provide the number. I will never spend another cent at Chicken Express.

I'm so disappointed in this place. This uses to be my favorite place. The food was always hot and the size of the pieces was always pleasant. During this visit, however, I ordered my usual: 2 pieces (breast and wing) and fries. When I came home and opened my box, there was a very dry chest and an anemic wing. Also the frits were not fresh and there were only about 12 fries. I wasn't happy at all. That made me sad

This has to be the worst food I ever ate from chicken express. whoever cooked the fish that we bought, 2 fish orders) cooked one correct and the other one just fell apart like it wasn?t even cooked at all. We ordered okra and got french fries that wasn?t Crispy, The mashed potatoes and gravy was half full. The total order was so not right , I will never eat this chicken express again.

Out delivering today, got hungry, stopped at chicken express to grab some whole wings, asked if they would cook them fresh, they said yes but a 15 minute wait, took my money and I waited and watched all these people go through the drive-thru behind me. I waited so long I had to call them to see if my order was ready, they say, we'll bring it to you. I take the bag but the food is not hot. If it was cooked just now it should have been hot. There was no excuse for this.

It is a clean place to eat, I'm not sure if it was because it was after 9pm. I attempted to eat my food there because it was so clean and quiet. I don't know if it was my appetite or if the food is just that bad. This is my first time eating here. IT WAS A CLEAN PLACE!!