Tim Hortons - Fergus

The drive thru of this location is terrible! The staff don’t listen and mess up your order and then try to charge you for their mistake!

Quality and service is very poor. Won’t recommend to anyone!

I recently went through drive through and they made every part of my order incorrectly and they refused to help us get our Tim’s card scanned or give us a refund when asked. By far the worst service I’ve had thanks to the manager

Was very disappointed in the service 6 young girls just standing in drive thru talking wouldn’t even come over to acknowledge we were there. Very very disappointed in the service. And they were all talking in there language and didn’t even come over to ask if we wanted anything. The manager actually took our

I asked for a blt without egg on a plan baggle, and I got a plan baggle with just butter. I went inside to get it fixed and they said I was wrong and I left with a plain baggle with butter. : it's not what it used to be!