Papa Murphy 's Take 'n ' Bake Pizza

This store needs to be closed, after eating the pizza and monkey bread i woke up in the middle of the night with gut wrenching pain, food poisioning. After hearing about the condition of the restaurant when our food was picked up i should have made the call to take it back but i figured we will cook any contaminants out...wrong....dont eat here save yourself the illness and go to the other papa Murphy

I went to pick up an order that I placed online, arriving about 10 minutes after the expected ready time. I walked into the store and noticed about 8-10 other customers waiting for their orders, all looking very frustrated. I asked to pick up my order, and the worker shuffled through what looked like 30 tickets on the counter, all in a disorganized pile. I was informed it would be about 20 more minutes, but based on the fact that only one person was making pizza, that seemed far fetched. There were only 2 workers, one of which didn't seem to care about the fact that they were SO behind. He (Enrique) even smirked as a customer became frustrated after trying to pick up their order which was already 45 minutes late. She asked to get a refund, but he was unable to do so. There seemed to be no accountability or management around, it was probably the worst display of customer service I've seen in a long time.I told them I'd come back before they close to pick up my pizzas, since I only needed them for the next day. When I came back around 7:30, the pizzas were still not ready and it took them 20 minutes to make 4 pizzas. I literally saw my tickets sitting on the counter from several hours earlier with a note that I would pick them up later, yet no one took the initiative to actually make them.I will never be coming back to this Papa Murphy's.

I put in an order, waited a half hour and had to get a refund and go home.

Was told it would be 35 minutes for my 3 pizzas. Came in after 40 minutes and they hadn't even started our order. Now been an hour since I ordered. No apology. Should have went to our usual Milton location. The service there is better. Don't order from here unless you do it over an hour in advance.

I ordered three family size pizzas and two mediums. All the pizzas were very good with very good quality ingredients. However i am giving them five stars because the staff were very nice and professional. Very hard to find that service with how good the pies were.