Chick-fil-a Express - Edwardsville

Didn 't realize it was located in a college food court before gps-ing directions. Wish the physical description provided was accurate and more telling. Either way, we arrive with 23 collegiate athletes and received our food in a timely manner, but the service was beyond HORRIBLE! There were two (2) ladies working both registers. We proceed to inform both ladies that we will be covering all 23 meals. I get that it was 5:30pm on a Saturday and I get that it was a lot of orders to take, but that is no excuse to be as rude as one of the women were. The other lady was nice and pleasant. The younger of the two should be terminated. We didn 't appreciate her passive aggressive behaviors and overall negative attitude. She was cutting people off during ordering, not answering questions about the menu without raising her voice, and kept complaining to other customers about how a coach brought his team in here ....just flat out disrespectful. We will not EVER visit this location again. If you hate your job that much, then please, by all means do anything else!

They be puttin somethin in this chicken cause its too damn good. ?

I've been going here since 2020 and in the last year, they've started saying more and more that the ice cream machine is down, and shakes are unavailable. It's a good Chick-fil-A, but I don't feel like the shake machine has suddenly started repeatedly failing. If this happens again, I'll reduce this to a 2-star or 1-star review.

It's inside a college cafeteria!!Staff was not friendly!

It's fine to have this inside a campus building, just wish that Google would label it better!