Starbucks - East Wenatchee

I stopped at Fred Meyers to do some shopping, it’s been snowing and I was freezing when I went in so decided to stop at Starbucks. I knew it was close to closing but only wanted a cup of coffee and went to the counter and asked if they were closed and that I just wanted a cup of coffee. After looking at her watch the gal said “sorry we’re closed”. If she had to check her watch to see if they were closed I think it was close enough that she could have pored a cup of coffee. I walked away and then looked at my watch and at that point it was straight up 7 pm so they were actually OPEN when I asked for coffee. What happened to that little bit of extra effort in customer service? They walked out at 7:20 as it was, I’m pretty sure I wouldn’t have impacted their closing.

Barista cleaning the syrup displays and ignoring customers while a long line formed.

Great first impression, was helped by some baristas named Kassie and Ana they were both friendly and very helpful. I like the seating in this location, very comfortable and spacious. Great venue for company meetings and such or a daily brunch. Totally recommend!Thanks Starbucks!Kid-friendliness: Extremely friendly staff!

The reason for the 1 star is for the service I receive every time I come here. I have ordered coffee many times and every time I am not greeted, I feel like an inconvenience and there are many workers just standing around.

This location continues to degrade in service and quality. For 2+ years,. Myself and a friend meet here once a week.....but honestly no longer worth the effort. They don't ever seem to open on time, and if they are open, errors often occur in the order. Seriously, it's coffee..not brain surgery. We will take our biz elsewhere until this becomes more reliable and consistent.