Costa Coffee - East Lindsey

It is a costal location, but aside from the high prices, it wasn't anything extraordinary. However, the service was good.

Horncastle Costa was a delight to visit! Mansfield Waldstadt should definitely learn from them in terms of cleanliness.

I visited this restaurant on a Sunday afternoon. The interior was very cold because the door was being kept open due to a cracked window. The last chocolate hot cross bun I ordered was not fresh and had no taste. However, the coffees and flapjacks were decent. The sink in the toilet had a trickle of water and the hand dryer was not working. The hygiene in the restaurant was poor. Despite a staff member saying they would turn up the heating, the cafe remained cold. Overall, this establishment needs some tender loving care.

Two pleasant people serving .very of us waiting in the queue, ..filling up the Marshmello jar was more urgent than serving patiently waiting customers... I observed that it took minutes to do a gentleman before us coffee's people were sat downstairs...we...decided to go upstairs and found it empty with uncleansed tables...with crumbs on seats and floors.. better. staff training required and more staff?... On a positive sandwich and coffees were great .

Called into Costa in Horncastle for a late lunch (about The fridge section of Pennines etc was empty. They advised not had a delivery so had nothing. We ordered our drinks and muffins to eat in. We were told to take a seat...and they would bring them over. We waited waited. We watched alady, a couple and another guy came in and they all got served. Our drinks just sat there. We waited mins then asked if they had forgotten us. The girl who served us said she thought our drinks had been taken to us … they were right under her nose! Couldn’t miss them. They would be cold so we asked for our money back and left. Worse service we’ve ever had in a Costa. Will not be going back there.