Burger King - Dumas

Paid over $12 for a cold hamburger the cheese couldn’t even melt. It was so cold and cold unsalted french fries. I had to have the microwave the hamburger it’s still not hot and it’s just like five girls standing around laughing and laughing and laughing clearly nobody is doing their job

I can safely say this is the worst Burger King I have ever visited. The food is typically Burger King good but the customer service is pretty much non existent. Whether from inefficiency or ineptitude the wait for your order is interminable, and often as not when you get home your order is incorrect or incomplete. Calling the location is not an option since they do not answer the phone ever. So you must go all the way back across town to the store, where you are usually met with an argument instead of a solution to a customer's concern. Nor can you speak to the district manager because no one seems to know who that might be. I even contacted Burger King headquarters and was asked if I wanted to be contacted directly, to which I said yes, but that was over a week ago. Burger King should either terminate the entire staff and hire someone capable, or shut this store down permanently.

Do not go when they are closing because they will definitely Burn your food and after giving a tip too ?. Burger king needs to change their online Hours ?‍?

Breakfast employees aren’t as friendly as second shift or the last shift. Employees are a reflection of their managers. I understand that it’s a fact paced but that doesn’t mean you disregard the customers needs. Greet the customer and at least pretend to pleasant so customers return.Other shifts are amazing specifically a young man Anthony, he greets and thanks you for your service. He’s passionate about his job and the employees get it done.There are other competitive places to go to and second shift does a great job on getting customers to come back. The morning shift is more like, here’s your change, drive thru and get out.Overall, 5 stars as a team but as morning shift, no stars!

The staff was rude and ignored you when you walk in. The whole seating area looked as if there had been a food fight a few hours earlier, along with Ice cream and spit on the seats and floor. It was so bad we took our food and ate in the car. The pictures do it no justice.