The Market Place Grill Cafe Downey

It was my first time to eat here, we took one of my employees for birthday dinner. I sat outside and sat on a chair full of or a sticky substance (syrup). When I tried to get my ass up, I was hanging on the chair. My staff went to call a manager and a girl came and talked to me. When I explained the situation they did as if it weren't a big deal, you think I'm on my lunch and I need to work back with 2 huge white spots on my ass. The least they could have done is more empathy shown, but they did not even seem to care. I was expecting them to treat the situation differently. When I came out of a customer service background, I felt that they didn't judge me as patrons. I asked the manager? if she could give me a partial refund on my meal as the whole ordeal made me lose my appetite. She told me she could offer me a refund, but she offered me a few drinks. I'm really disappointed how I was treated. You have 0 concept of customer service. I will definitely never return to this place. You need better customer service!

I made an online order and my food was ready when I arrived there, so that this was a plus, it wasn't busy at all when I arrived, so I had come into the cash immediately. I had to call in a few things because they did not give you a possibility to add to extra stuff, in notes for setting things in the side, no á la carte options, etc. I tried to get my order through the drive thru, but was denied and had to go out of their long drive thru out and go inside, not sure why this is a rule and it is uncomfortable if they have. The customer service here is not so great, is it not rude, but they don?t care much about a great experience. No greeting, no thank you, and when a discrepancy was raised, they didn't care to fix it and just said they were sorry. I was excited about the variety of food, but once I got my hummus and salmon Greek salad, I was extremely disappointed because how bland was all. Somehow not fed to the salmon, and this is the only place where I was, who has so thin salmon! It was so dry and bland, it had to season itself when I came home. The salad also had no taste and instead of the Greek dressing I got oil and basaltic vinegar. Call me crazy, but salads have taste for me, this was tasteless and the amount you get for the price is just sad. The hummus was also extremely bland and barely decent enough to eat. This place is expensive and I spent a lot of money, the disappointment I experienced in customer service and food will make me look different. I never had bad Mediterranean cuisine until I came here. Maybe it was the chefs who worked there this afternoon, but somehow it was just terrible.

Always was my favorite place and was psyched to see the ride thru was finally open. All I had was always delicious and my Fave is the Greek chicken salad, but for some strange reason it tasted like fish. I've been allergic since I was in my lunch break, I couldn't get back. I tortured it. Why does salad taste like fish was my chicken fried with a salmon order or something?? Angie

Stopped by for dinner last night and it was not too busy. They have a large menu to choose from and several choices for beer and wine. I ordered the Mediterranean platter as an appetizer which consisted of Tzatziki and cucumber, hummus with peppers, red onion and olives, and goat cheese with carrots and red onions. This was served with a side of pita bread and was absolutely delicious. As our main dish I had the salmon plate and my wife had the chicken breast risotto. The salmon was a bit bland being slightly under seasoned and the risotto was overly seasoned which made the dish slightly unpleasant. The chicken breast was very flavorful but the dijon mustard-type dressing on the chicken was strong and we had to scrape most of it off in order for it to be enjoyable. This has the same batch of risotto as the salmon plate so it was the same issue. Both dishes came with steamed vegetables (green squash, yellow squash, and broccoli) and and two asparagus spears which were all quite delicious. With this we ordered two sprites which came in 'to-go ' cups and we weren 't sure if refills were included as we were never asked by the server if we wanted a refill, but then again we never asked. In all for these 2 drinks and 2 plates and 1 appetizer our bill was $65. Not terrible but not a budget friendly spot. I wouldn 't have an issue with the price if the salmon plate would have been better but I could have had a similar bland dish having made it at home for less. Generally I go out to eat when I 'm bored of my simple food at home. High prices for plain foods are not ideal for me but the then again this place has such a large menu that I can 't base my opinion in just these two dishes alone. Next time I will stop by for breakfast and then lunch.

Great food, great service. I loved it. Some people think it's fine dinning but its a quaint place with casual dinning and great outdoor seating. Inside is perfect for hot days. Love it.