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Contribuiți la feedbackMy sister and i both ordered one of the lage jacket potatoes that were on display in a dish. At over £5 with one filling we thought this was quite expensive. There was no cheese on offer especially cottage cheese which i need as a migraine sufferer nor was there an alternative to butter as i have to be dairy free for medical reasons. We had to wait quite a while and was asked to stand to the side whilst waiting. Both potatoes were put on one tray, alongside with my sisters bottle of water and my bottle of oasis. No condiments ie salt and pepper were given and were not even offered. The potato had obviously not been in the microwave long enough as both our potatoes were hard in the middle. We both only took a few mouth fulls and threw them away, Also as only butter was provided both my sister who also cannot tolerate butter subsequently suffered stomach pains and discomfort for the rest of the day resulting in having to take lansoprazole and omepresole each. We will never eat from there again.
VIILE, DISGUSTING, A SHAME ON ITALIAN FOOD Visited this shambles of a pop up in Derbion with my young family. The food looked anemic and not fit for purpose (I wouldn 't feed this to my dog) I asked the rather pleasant lady (sarcasm) for mac and cheese and was horrified with the way she was handling the food by just dumping it into a container. The sauce looked like gloopy custard and it was at this point we asked not to continue with the order as we were put off by the quality of the food. The lady and her little minion then started being rude to us in front of our children by stating that we have to see the order through and making my children feel bad for not wanting to have thier food. The fact they only accept cash is dodgey in itself. I would strongly reccomend you avoid this shambles of on a outlet at all costs. The service is shocking and the food looks vile.
We arrived at 3.45pm and asked for 2 gluten free pizzas to be made. The girls behind the counter, who actually rolled their eyes and looked fed-up at the sight of any customers approaching told us gruffly that the only food on offer were the few bits of dried-up pizza already out on the counter. I asked what time they closed and the first girl, sounding embarrassed, said they closed at 5pm. Bearing in mind this was 3.45pm, I asked why they wouldn 't make any food (bearing in mind they were open for over another hour) and the other girl just rudely said 'no, it 's too late '. You have to wonder what the point of this outlet being open is, and if the owner knows how many orders are just being turned away because the lazy staff who work there can 't be bothered to cook anything.
Went on a busy Saturday lunch, the wait was about 20 minutes but when the food arrived it was inedible. The chips were still hard and frozen on the inside. The burgers looked nothing like advertised my partner and I were so off put after one bite that we just left. No refund given. Would not recommend.
We went for a slice of pizza. When we were handed a limp piece of mainly crusted Luke warm margherita for £3.99 I was astounded. Especially for an establishment I would hope is trying to raise itself up from a 1 star hygiene rating ! Asked for a refund and was told aggressively “thank you for wasting my time”. All of 30 seconds ? So rude ! I suggest you eat elsewhere as neither the food or the service are worth it. He did say the prices were clearly displayed above but the screens were blank. There are some lovely eateries in the food hall so do yourself a favour and try any of the others