Zaxby’s - Dawsonville

Hours say close at 9pm. Was in line at 7:45 PM they came out at 8:01 just to tell us they would not service us in line. Then they said they were out of chicken which was a lie have video footage to prove it and will be taking it to corporate. Asked to speak to the manager two different times. When the manager came to the window the employees lied about not having chicken I asked for the district manager or the corporate number they would not give it to me. They should have came out before they close their store early to let the people know that were waiting in line that they would not be served and not make up lies. I understand people are understaffed but at the same time they should've accommodated for the ones that were already in line.

The service and food quality were awful. We waited in the drive-thru for about 30 minutes just to place our order. The food was not fresh or hot, with the chicken resembling dry jerky and the fries and fried pickles being cold. The only decent item was the Dr. Pepper. Sadly, this experience will be our first and last at Zaxby's. I will not be giving them another chance, as there are plenty of other fast food options available that offer better quality and more satisfying meals.

The wings are always delicious and perfectly sauced! The salads are crisp and the portions are very generous!

This restaurant should be closed down. They stopped online ordering "due to staffing issues," making customers wait to order in person. Additionally, they still haven't opened their dining area, unlike other Zaxbys locations. They are also closed on holidays when other Zaxbys are open. This place seriously needs new ownership or management.

Drive thru only is open at this location not sure why as other fast food places are fully open. I can understand with employee situation as many places are looking for help. We had two chicken salads with fried chicken. Salads were very fresh and crisp. You can not go wrong with a salad from Zaxby's. Wishing them the best looking forward to eating in house again soon.