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Contribuiți la feedbackGreat Food and great service. Always enjoy First Watch.
Prices are high for breakfast. I love First Watch, but I don't like paying dinner prices for breakfast.
We love meeting up with friends. Food is great and plentiful! We have .et up at various locations. All good. Vegetarian options: Always accom.odates food allergies or preferences. Dietary restrictions: I have a diary allergy, and they are very helpful. Wheelchair accessibility: Accessible for walkers, cane-assisted, or wheelchairs.
So, we went for a brunch today 4/07 and the experience was horrible. For starters I will say and want to make perfectly clear, that our server (whos name is roach on the reciept) was great. She was the best part of our entire experience.So, we went online to check in on the virtual wait list. It said it was approximately a 1½ hr wait. We headed up around 1:15 let them know we were there. The gentleman at the host desk was friendly and said we were next and would be seated shortly. So we waited there within earshot with everyone. Some woman (who we will hear more from later) came up and seated 3 other couples. We thought maybe they were online check-ins as well so maybe they were ahead of us. The same guy who we had originally spoke to came up and called a 4th couple. So we walked up and asked what happened. He looked and said you still haven 't been seated? That he rremembered us and wasn 't sure why our name was no longer on the wait list at all. He apologized and immediately sat us.So we are now seated and ordering. We selected our dishes, she got the shrimp and grits with a side of toast bread. I got the pick 2 ½ ham and cheese sandwich with a ½ salad. We also got an order of doughnut holes to share.Food comes out in a respectable time brought out by a different server. We both start eating, as she takes a bite into her toast she gags noticing a patch of mold on the bread. I ask our server if I can see a manager just to tell them to get rid of the bread. So the GM (same lady who had passed up our name on the waitlist) comes and asks what the problem is. I explain and show her the mold. She said she would take care of it. note: Our table is closest to the kitchen exit so I can see straight in. I see the GM go in, grab a cambro, pop off the lid, and look in at the sliced bread. She shakes it around, reached in, grabbed a few pieces of bread and throws them away, and out of the same cambro grabs another piece and throws it in the toaster. Seeing this, I immediately tell my feiancee not to eat whatever she brings out.So this GM brings out a fresh toasted piece of bread and sets it on the table . My feiancee looks down and there is mold on this piece too. So I call our server back over and tell her to take it away and we don 't want any more.It 'd be different if I didn 't just watch her cherry pick through a container to throw some away and pick a suitable piece. So GM comes back and says that she 'd talk to the distributor. Lady, I 've owned 2 restaurants and was the executive chef over them both. Distributors don 't send moldy bread. Anyway, she said she 'd take the shrimp and grits off the tab. Great, fine. But after you personally brought us spoiled food for the second time, you should have taken responsibility and done something more.At this point my, my feiancee has lost her appetite and my blood is boiling so we just decide to leave. As we walk up to the counter to pay the cashier asked how our meal was, we told her bad. We explained what happened and she insisted on talking to mngmt. We told her not to bother, we just spoke to her. She said there 's someone else to talk to. Well... you guessed it. Here she comes.So she walked up and said she said you watched me grab bread from the container, it was a different one, i told you I threw it away. I already took off your shrimp and grits, so I 'll give you another $5 off. I told her, i watched her grab a piece out of the same cambro that she 'd just thrown bad pieces away out of. She was stuck on the fact of thinking i was saying it was the same container as the origional piece. I dont care where it came from. If you saw one bad piece in that cambro, the whole container is trash. It is all cross contaminated.So, she 's standing there arguing with me infront of a whole line of customers about serving spoiled food. I litterally watched you. It 's not about the money off. I honestly just want whoever is above this GM to know what kind of food quality an
I had heard many times that this place was a MUST try. Waltzed in on a Saturday morning at 9:00am. The hostess was smiling and welcomed us and seated us right away. The place was very busy. But I continuously heard servers happy and willingly helping any and all tables out. Even if they weren’t their tables. They were all so polite and truly acted like a team. We were lucky enough to have Roddie as our server. She lit up the room with her beautiful smile and her happy demeanor. I even witnessed another table give her rave reviews and speak so highly of their experience. Way to go Roddie, team and First Watch! We will be back!!