Shane's Rib Shack - Covington

I felt welcome in this Shane? Rib Shack. Precious was very professional and knowledgeable to answer the question I had. I received good customer service and the Pulled Pork and Texas Toast was good. Update: I ordered Chicken Tenders; they are small pieces. I should have gone to Shane? Rib Shack website to see how the Chicken Tenders looked (before I ordered them). I don't want to buy Chicken Tenders from them again.

If I gave him a 0 star. We ordered our food to go out at 7:50. They informed me that it was about 20 minutes to cook for the burgers. No PROBLEM. We sat in the stands between the hour 7:50 and 8:20 3 other people came in, ordered and left with food in the hand. At 8:45 almost 1 hour after the order I ask how much longer. More than patients for the 20 minutes it takes to cook a burger. And we will say that the ticket has not returned there, but 3 other orders have made it successful there and prepared it. From the time of 8:20, when the last customer served 8:45, we stayed at the front without one while they had closed. When they came out of the back, one of the cashiers ensured that she could take her food home before we had to go to ASK where our food was. We had EVER at Shane 's. To cover everything, we went to my son's birthday because what he wanted for dinner, but didn't want to go to the house.

The ribs were the best I've ever had! The sides were delicious ? too. The peach cobbler tasted like grandma's . What more can I say? Oh ,the fried okra was fried perfectly.

Absolutely disgusting! For some reason my GrubHub option was this location and was the first time and will most certainly be the LAST time I would ever waste money at this establishment. I have emailed the store as well. The order was all wrong, drinks missing and this so-called BBQ (pork) is horrible! It is so greasy it is swimming in grease in the box (see photo), flavorless AND full of fat, a piece of a bone and had to be drained of grease and fried in a pan before we could even eat it. The chicken tenders are grilled but not fully cooked. They went straight in the trash. The fries were swimming in the lemon pepper sauce that was meant for the tenders and were the wrong side, the order was for potato salad. Everything was stone cold and the 2 drinks were missing. A waste of money and very disappointing.

I'm not coming back. Service was lack of shine especially when I was the only cartridge at 19:00 on Tuesday. I haven't been to Shane for a long time. Today was my scam. Maybe. I'm wrong, but the offers are much smaller and the pages are vaccinated and nothing tastes fresh. This 2 star rating is that I am generous.