Royal Chef - County Durham

We ordered a takeaway at approximately 7pm, I followed up with a call an hour later to check on its delivery time was told it was out for delivery. It turned up over 90 minutes after ordering was partially wrong cold. I called was offered no apology but a free boiled rice when it was a fried rice missing. On checking it’s now also apparent that they suffer with a very poor hygiene rating. There are plenty of choices locally for Chinese takeaway food, I’d avoid the Royal Chef if possible as they clearly don’t value your custom struggle to manage hygiene to an acceptable level.

We ordered as a family, over the phone. Luckily I had cash on me, as when we got there to collect, they said they don’t take cards!! They should have said this when ordering. We ordered a variety of food, including sweet and sour chicken Hong Kong style, chow mein, fried rice, chips etc. The food was nice and the portions were good and the complimentary prawn crackers were lovely. The order was ready to collect after 20 mins, which was good too.

Ordered online. Collected ourselves. Very good quality food, containers really full. More expensive than some takeaways, but really worth paying extra . Ordered a King Prawn and Chicken Curry , and the container was packed full of prawns and Chicken. The sweet n sour chicken fed 3 hungry people as did the beef chow mein.

We enjoyed a takeaway from here. The food was fresh and tasty. I would say of good quality, it would be harsh to rate as average but it wasn’t ‘very good’.

This take away has recently been refurbished. The staff are friendly and obliging. The food is varied and of excellent quality. You can also see your orde being prepared. Well worth a visit.