Chick-fil-a - Columbia

Chic fil A is always on point! They always get your order right and on time. If they miss something the bring it to you free. I have even accidentally left my wallet at home after I had ordered, I tried to get them to hold the order until I returned withmy money but they refused and comped my whole meal.

I have let so many things slide with this Chick-fil-A but today was the last straw. I ordered a 12 ct nugget meal at 11:25am. I get my food all the way home just to see that 1. they gave me chicken strips instead of nuggets and 2. the box was labeled as 12grilled nuggets. So I get back in the truck to take them back. My wife goes inside for me to get my correct order. The reason Igave a 2 star is because this is the 4th time this has happened. It was 11:30am when I got my food and they weren't even busyyet; it's too early for making mistakes. Also when my wife went inside to get my correct nuggets the young lady that helped hercouldn't even read the ticket correctly. She brought back 12 grilled nuggets instead when my wife showed her what the actualorder was. ??????????? But at least she was nice about it.

Chick fil A is always our choice out of all of the other fast food restaurants! The service is always excellent, and the employees are always so courteous. The restaurant and the bathrooms in this particular one are very well kept and clean. Thecommunication is great too!

They were not very kind here at all. We did not even go during a super busy time and they did not seem to care about us at all. Very unlike other chick-fil-a restaurants I?ve been to. I said thank you to the take out attendant multiple times and they didnot even reply to me. Simple etiquette was not followed and their usual ?my pleasure? did not come once. We even had aninteraction with the manager and had the same outcome. The food was good but got our order wrong, did not add our extra fry evenafter we confirmed it with the drive thru attendant. Not very pleased with this store and never stopping at this one again.

This location was very busy on a Saturday morning. I went inside to place my order. Should have just going thru the drive thru. That would have been much faster. We got pepper jack on a sandwich. It didn't melt the slightest bit because the meatwas not warm.