The Ambassador Room - Chicago

The dining room with the pretty lights was closed. No warning. They set up tables next to a curtain in the area between the bar and what is normally the dining room. There was one other couple in the area the place was dead and quiet. Boring! We stayed for a glass of wine while we figured out where else to go. The bartender was not attentive and on their phone. I do NOT recommend.

The restaurant was 20% full, it took four people in our party 47 minutes and two trips to the bar to get their drinks. going to the bar to see if they were forgotten or somehow we could help getting them And when asking about its the bartender was just nasty about the fact that perhaps we. thought we should've been served in less than 3/4 of an hour/ cocktails were just so so not well balanced. Our waitress was very nice and was doing the best she could but we would never go back there. They did give us a discount on food because they recognized, the atrociousness of the service, but it won't make up for it. The food was good and it was hot. The menu was limited, but we knew that going in.

It was described as a Thanksgiving Feast. The staff was pleasant but there was nothing festive about the occasion. THIS RESTAURANT IS NOT FOR SOMEONE WITH LIMITED MOBILITY. It 's an old building and they have done their best but my husband on a walker needed to take 2 different elevators to use the restroom facilities, one of which requires a staff member to set up. I get that senior staff earned the day off but then the restaurant shouldn 't have marketed a Thanksgiving Feast. Thanksgiving is defined by the food experience and we were very disappointed.

Good food and relaxing atmosphere. Not sure what happened but Waiter made a lot of noise setting up the table toward end of our meal throwing dishes on the table surprising to see at such an iconic establishment

This newest iteration of an iconic restaurant inside the venerable Ambassador Hotel is off to a good start. We needed an early dinner before the opera so when we arrived the bar was far busier than the restaurant, but the service was friendly and attentive, the food arrived promptly and was delicious and perfectly cooked. As a bonus, although the bar was full, the noise level was very tolerable. We'll definitely be adding it to our list of local favorites.