Rangeela Indian Chelmsford

First problem- Missing poppadom, I called restaurant and they refused to send out missing food, claiming I should just get a refund on deliveroo instead- terrible customer service, not even an apology. Onion bhajis are black, burnt and inedible, the chicken pasanda is over cooked and tough, as well as the chicken curry. I would like a refund in full. WILL NOT USE AGAIN EVER

The restaurant's website indicates that they are open, but they are actually closed. They continued to accept payments despite being closed. We placed a takeaway order tonight, but when it was delayed by half an hour, I drove to the restaurant, only to discover that they were closed. This is unacceptable. We will be contacting our bank tomorrow to request a refund. This type of business behavior is shameful.

Hot fresh authentic food. Always delivered on time and friendly polite delivery staff...highly recommend

I ordered takeout online tonight and went to collect the food, expecting to pay £25 (35% off). However, they charged my card £38.50 instead. When I called, they said they would refund me the difference when I arrived. Upon showing them my bank transactions, they still insisted I had not paid and demanded payment again. The man at the desk was very rude and unhelpful. I recommend avoiding this restaurant and spending your money elsewhere.

This is by far the best Indian restaurant we have tried. The food is excellent, always delivered on time and hot. We order from here every week and have never been disappointed.