Taco Bell - Charles

"The restaurant was very dirty, with poor service and it took half an hour to receive our fast food order."

We drove up to the restaurant and the woman at the drive-thru asked us to wait while she muttered curses under her breath over the intercom. After waiting, we placed our order. I ordered a crunchwrap without tomatoes, but it was still served with tomatoes and wrapped in an extremely stale tortilla that was difficult to fold properly. The tortilla was so hard that they couldn't even fold it in the middle without it breaking apart, so it was basically folded in half and off-centered. It was clear that the quality of the food was poor and I was also disappointed to find that the steak burrito I ordered actually contained beef. Additionally, the bean burrito I received was very dry. Overall, it was a disappointing experience.