The G – Gigi’s

Overall, I had a very disappointing dining experience. The ambiance was lacking, and the service was poor for a so-called 5-star hotel. While the food was good, it didn’t offer good value for money. I ordered a 2015 wine from the menu, but the waiter brought me the 2017 version instead. When I mentioned the mistake, he merely shrugged it off without a genuine apology. Additionally, the dining room and bar were uncomfortably cold, so we decided not to stay for drinks. The open dining area resembled a standard café or breakfast room you would find in a 3-star hotel. I cannot recommend this place to my friends.

If you're considering dining here for dinner, be cautious. Some dishes come with additional charges that aren't listed on the menu. I believe management needs to address this issue, as we were unexpectedly charged an extra €27, €7, and €10 for our main courses. While the food qualifies as "fine dining," I felt it was overpriced for what was offered. The wine selection is also pricey, starting at €40 per bottle. On a positive note, the service was good, but the restaurant lacked ambiance; it was too bright. They should consider dimming the lights and turning off the background music for a more pleasant atmosphere.

This is the only restaurant in Galway where we found Chateaubriand on the menu. The food was fantastic, and the service was outstanding; the maitre d' was exceptional.

Booked for my birthday. Asked for a purple couch. Didn’t get the couch or a happy birthday. The new menu isn’t a good as the previous. The starters were dreadful. The main courses were nice. Had to wait over 1 hour in between starter and main. Also long waits for almost everything, including over 30 mins for a cocktail. The bread at the beginning of the meal was stale. Not up to standard. I used to love this restaurant but after last night I will not be returning.

Nice food and helpful staff only thing was no birthday extras given.