Starbucks - Cartersville

Pitiful joke the girl is texting on her phone as we’re waiting way too long for our order

I visited to pick up my favorite snack, the cheddar protein box. The cashier was apologetic about the brown apples in my box and agreed they were old. However her coworker seemed unhelpful, offering the wrong replacements twice and eventually suggesting a refund. Shocking experience.

The barista Delilah was so unbelievably rude. I’m never coming back here. How hard is it to make a mocha?

I used to work at this Starbucks. And it’s horrible. I want to tell everyone why my time here was so short (only three weeks). The management of this Starbucks is horrible. When I worked here, the espresso machine was filled with grime and dirt because it hadn’t been cleaned for weeks! When my district manager (a person who isn’t there often) came to clean the espresso machine it was filled with dirt and grime. So if you’ve had any drink from this Starbucks from August 16—September 6, 2023, your espresso was made with a machine with dirt that your espresso directly filters through. That is the only time I can confirm this happening. Not only that, when we make your food items in the oven the team members are directly touching your food. And the only reason that they have a good score on their health inspection is because Target hires a separate company to check on their food safety practices before the real one comes. I’ve had a horrible experience with the staff there as well. I quit because of the poor management, the bad experience with team members, and lack of cleanliness of this Starbucks. Shopping at this Target is a great experience, and the staff of the floor is lovely and keeps things very clean. However, I would recommend that you get your coffee other places.

Great service, friendly staff the drink was on point!