Happy Lamb Hot Pot, Burnaby

Worst experience ever!! On Wednesday, April 24th, 2024, my husband and I celebrated my upcoming birthday with dinner at Happy Lamb, a hotpot restaurant. While enjoying a dish of mushrooms, I initially encountered a crunchy texture in my mouth, which I assumed to be a vegetable or spice. However, my second bite led to discomfort—a sharp, burning sensation on my tongue and gums. Upon inspecting the food, I discovered pieces of glass, one of which was notably large. Despite my mouth being full of food and glass shards, my husband promptly alerted the manager, who swiftly removed the glass. Unable to photograph the incident due to urgency, I rushed to the washroom to ensure my safety, fearing further injury from the glass. Although the restaurant offered a free meal as an apology, they provided no explanation for the incident. Such a situation is highly unacceptable, we left the establishment deeply dissatisfied and concerned.

Service: Dine in Meal type: Lunch Price per person: CA$40–50 Food: 5 Service: 5 Atmosphere: 5

I mean seriously?? Saw this only after I finished the drink

Today is my first time to eat Happy Lamb. Sister Jun's service is so considerate. It makes us feel like we are back at our own home for dinner. I have to give this service a five-star rating. I hope the manager will praise it. Such excellent staff Service: Dine in Meal type: Dinner Price per person: CA$30–40 Food: 4 Service: 5 Atmosphere: 4

Dropped by here for their all-you-can-eat special. Extremely subpar meat and soup quality. Will not be coming back, this place is not worth the long wait. Food: 1 Service: 1 Atmosphere: 1