Castaway Burbank

Love the ambience, experience with the Service too! The food was delicious and the mimosas were very tasty!

Had reservations at 9 but didn’t get seated until 10. Food didn’t come out until 11pm and the steak was not how we asked. It was super over cooked. I don’t understand how you will charge us if we don’t show up for reservations but when we do show up, we have to wait an hour. What’s the whole point of reservations

I usually have a good experience at this restaurant but last night was awful. The host was extremely rude when we asked to switch to another table. He kept talking over me telling and my point for not sitting all the way on the right side was because animals come up… so what happened shortly after? A skunk continuously was coming near our table interrupting our dinner. After that, we asked for the heater to be turned on numerous times. The heater kept turning off and instead of just replacing it with a new one they continuously tried to start the one that clearly was not working. So the entire dinner we had to be cold and watch out for the skunk that kept coming beside our table because instead of them accommodating us as a large party, they did nothing except make excuses and talk in an unprofessional way.

So many factors made this night dreadful. Also check your cars and the settings before driving off. They changed my light from auto to on. Left my light on all night making my battery dead in the morning, they shouldn't have changed that without letting me know or at least return my car back how I gave it to you, and to be charged 9$ for all this to happen was ridiculous. I'm down $200 because I needed to get a new battery

Best experience for our anniversary weekend, and great services