Baskin-robbins - Brownstown Township

I'm not happy about the company's new change in your strawberry smoothie rule now. You don't want to put ice cream inside the smoothie to help enhance the flavor taste and now, it cost $4 extra to add ice cream in the smoothie, knowing that it is already expensive as is. Way to go guys. You just ruined your greatest smoothie drink because of your greed. And no, don't try to say is because of shortage and Covid-19 cause neither of them didn't stop the smoothie from selling with optional ice cream to add into it.

This review is more about people than products. We went inside to have a scoop of ice cream. My kids are shocked to see employees' behavior. I do not recommend anyone to go with kids. If there is no option, take the drive-through rather than going inside. Hope they get better customer centric training...

Just got a three scoop sundae and the super nice girl who made it drowned it in hot fudge and I just want to say she deserves a raise.

I am not happy at all, I have been coming here for two year and today will be my last day coming here. I bought 3 of their 2 scoop bowls and the lady charged me for 3 she said I jave 3 scoop bowls but I showed her I only had two scoops in them she said no there is 3.....I paid and left but who ever is allowing this girl to run the Baskin-Robbins should think twice.....I was over charged.

GOOD they accept ApplePay strawberry ice cream is yummy! BAD I usually get 24oz of fresh packed ice cream. For the first time, I noticed that I was overcharged the price on menu board is less than what the register charges you. It took way too long to get that corrected!